Work With Us

Terms & Conditions
Effective Date: August 2, 2025

Please read these Terms and Conditions (“Terms”) carefully before using the website or services of Vortex Vision Marketing (“we,” “us,” “our”). By accessing or engaging with our services, you agree to be bound by these Terms and all applicable laws and regulations.

If you do not agree with any part of these Terms, do not use our website or services.

1. Eligibility
Our services are intended for use by individuals or businesses over the age of 18. By using our site or entering into an agreement with us, you represent that you meet this requirement.

2. Services Provided
Vortex Vision Marketing offers digital marketing, branding, web development, workflow automation, and related consulting services. The scope, pricing, and timelines for all projects will be outlined in formal proposals or service agreements.

We reserve the right to accept or decline any project or request at our sole discretion.

3. Client Responsibilities
Clients agree to:

  • Provide accurate and timely information and assets

  • Respond promptly to communication and approvals

  • Make payments as agreed in proposals or invoices

  • Maintain a respectful and professional relationship with our team

Delays caused by the client may impact project timelines and delivery dates.

4. Payments
All fees are due as outlined in your service proposal, invoice, or agreement. Late payments may result in paused services, interest charges, or termination of the project.

All deposits are non-refundable unless otherwise agreed in writing.

5. Intellectual Property
We retain ownership of all intellectual property, creative work, and materials produced by Vortex Vision Marketing until full payment has been received. Upon final payment, the client is granted a non-exclusive, non-transferable license to use the deliverables for their intended purpose.

We reserve the right to showcase completed work in our portfolio or marketing materials, unless otherwise agreed in writing.

6. Revisions and Approvals
Project proposals typically include a fixed number of revision rounds. Excessive changes or scope expansions may result in additional fees. Clients are responsible for reviewing and approving deliverables in a timely manner.

7. Third-Party Tools and Integrations
Our services may involve third-party platforms (e.g., hosting, email marketing, automation tools). We are not responsible for the functionality, security, or terms of these third-party services. Your use of such tools is subject to their own policies and agreements.

8. Limitation of Liability
To the fullest extent permitted by law, Vortex Vision Marketing shall not be held liable for:

  • Any direct or indirect damages, including loss of business, revenue, or data

  • Delays or errors caused by third-party platforms or tools

  • Outcomes resulting from client-provided materials or decisions

All services are provided “as is” and “as available,” without warranties of any kind, express or implied.

9. Indemnification
You agree to indemnify and hold harmless Vortex Vision Marketing, its employees, agents, and partners from any claims, liabilities, damages, or legal costs arising from your use of our services, your breach of these Terms, or your violation of any third-party rights.

10. Confidentiality
Any proprietary or sensitive information shared between parties shall be kept confidential and used solely for the purpose of executing the agreed services, unless disclosure is required by law.

11. Termination
Either party may terminate the working relationship with written notice. In the event of termination:

  • All outstanding payments become immediately due

  • Work completed to date will be delivered upon payment

  • No refunds will be issued for services already rendered

12. Modifications
We reserve the right to modify these Terms at any time. Changes will take effect immediately upon being posted on our website. Your continued use of our services constitutes acceptance of any revisions.

13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein. Any disputes shall be resolved in the courts located in Toronto, Ontario.

14. Contact
For questions or concerns regarding these Terms, please contact:

Vortex Vision Marketing
Toronto, Ontario, Canada
Email: info@vortexvisionmarketing.com